Shipping & Returns

Shipping & Returns

Shipping

We ship to addresses within the United States only.

  • Processing time: Orders are processed within 2 business days of purchase.
  • Delivery time: 10–14 business days after processing.
  • Free shipping: On all US orders $40 or more.
  • Flat rate shipping: $5.95 on orders under $40.

You will receive a confirmation email with tracking information once your order ships.

Returns

[INSERT YOUR CONFIRMED RETURN / SATISFACTION GUARANTEE POLICY HERE.]

As a placeholder until your policy is finalized: if you have a question about an order, email us at hello@neatlylife.com and we will make it right.

Damaged or defective items

If your order arrives damaged or defective, email hello@neatlylife.com with a photo within 7 days of delivery. We will send a replacement or issue a full refund — your choice.

Questions?

Email hello@neatlylife.com. We respond within one business day.