Refund policy

NeatlyLife accepts returns within 30 days of delivery. Items must be unused and in their original condition with packaging intact. To start a return, email support@neatlylife.com with your order number. Once we receive and inspect the item, refunds are issued to your original payment method within 5 business days. We do not cover return shipping costs for change-of-mind returns. If your item arrived damaged or defective, email us with a photo and we will send a replacement or issue a full refund at no cost to you.